Our Core Products

Connect CRM

On-demand or local Customer Relationship Management system. Allowsthe complete view of customers and their interactions with yourcompany in real time and in one place.

Answerdesk

Help desk systems allowing an organization to provide a high level of support and to monitor the service level achieved.

Quotebuilder

This system allows users to produce a Quotation to be sent to a client. The flexible design can be adapted to fit various types of job.

Incentive campaign management tools

Customer survey questionnaire

Analysis and report production - for service quality assessment and service improvement through incentive management.

Dealer network reporting

As wel as point of sale material ordering using automated voice response telephony services integrated with existing dealer network databases.

Sales support systems

Including order processing, item bar-coding, shop - floor tracking, staff efficiency monitoring, scheduling and telephone query handling.

Website Design

Including internet database search, image delivery and sales order processing.